FAQ

Do you offer international shipping?

Yes, we offer international shipping to bring Lunar Love's unique designs to customers worldwide. Shipping rates and delivery times may vary depending on the destination.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
What is your return policy?

We want you to love your Lunar Love purchase. If for any reason you are not satisfied, please contact us within 3 days of receiving your order for assistance with returns or exchanges. Please note that certain conditions may apply.
Why are your designs limited to 100 pieces?

We believe in offering unique and exclusive pieces that reflect individuality and self-expression. Limiting each design to 100 pieces ensures that our customers receive a special, one-of-a-kind product that represents their unique style.
Are Lunar Love products sustainable?

While our products are not completely sustainable, we are committed to minimizing our environmental impact. We prioritise quality materials and ethical production practices to ensure durability and longevity, resulting in products that last for years to come.
How can I be sure of the quality of Lunar Love products?

Quality is our top priority. We meticulously select materials and work with skilled artisans to create products of the highest quality. Additionally, our limited production ensures attention to detail and craftsmanship in every piece.